OFFICE SUPERVISOR
Macleod Savings & Credit Union Ltd.
Vulcan, Alberta

The Position

• Under broad managerial direction, oversee the day-to-day operations of the branch including member services and ensure compliance with all policies and procedures.
  
• Supervise, monitor and motivate the activities of assigned member service staff; ensure staff resources are appropriately scheduled and organized.
  
• Develop performance standards and conduct performance appraisals.
  
• Implement training and development programs for staff to ensure quality of service is maintained, promote staff growth and introduce new or revised procedures; conduct training programs as required.
  
• Ensure all branch staff are in compliance with required policy regarding Risk Management (including Robbery, and Proceeds of Crime procedures) and coordinate the required training.
  
• Recognize member needs and promote and cross-sell products and services.
  
• Support the branch manager in setting branch goals.

The Person

• Must have strong interpersonal, organizational and communication skills.
  
• A strong desire to provide quality service to membership a must.
  
• Well-developed marketing and business development skills.
  
• Has two years’ post-secondary education, CUIC student plus four to six years’ related experience.
  
• Commitment to ongoing personal development and learning.
  
• Good working knowledge of Windows XP, Microsoft Office and Finesse.

Compensation

• Commensurate with experience.
• National benefit package is offered, including pension plan.

The Credit Union

• Assets $122 Million, Loans $108 Million, Members 7,336, Staff 36.0 FTE, Branches 4.
• Administration Office is located in Claresholm.

The Branch

• Vulcan branch has assets of $39 million, loans of $38 million, members of 1,837 and staff of 9.

The Community

The Community of Vulcan has a population of 1,760 and is located midway between Calgary and Lethbridge on the number 23 highway. Vulcan is a full service community with an outdoor pool complex, an eighteen hole golf course, an arena complex (hockey and curling) and fitness centre. It also has all the necessary school facilities as well as the Star Trek Station. For further information visit the town website.

Closing Date: May 9, 2008

Submit Résumé in writing to:

Sherri Hosker , Branch Manager
Macleod Savings & Credit Union Ltd.
Box 305
Vulcan, AB T0L 2B0
email: vosresume@alberta-cu.com

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